A question, a problem, a request? We're here.
The quickest way is to email us. We read everything and reply within 3 business days.
To help us move faster, tell us your iPhone model, your iOS version, and the TikTok link involved if your message is about a scan.
Copy the link of a TikTok video or post, then paste it into Weartag (or use "Share" from TikTok). The app spots the clothing and shows you where to buy it.
Do I need an account?No. The app works with no sign-up, no email and no password.
A scan didn't work?Check that the link is a TikTok link and that your connection is active, then try again. If it says the scanner is waking up, tap Retry, it's warming up. If the problem continues, email us with the link.
Privacy and deleting my dataThe app's history stays on your phone: it's gone if you delete the app. The details of what we process are in our privacy policy. For any request about your data, email hello@weartag.app.
Besoin d'aide avec l'app Weartag ? Écris-nous à hello@weartag.app, réponse sous 3 jours ouvrés. Weartag s'utilise sans compte : colle ou partage un lien TikTok et l'app te montre les vêtements repérés et où les acheter. Détails dans notre politique de confidentialité.